Real-time Workforce Management
Data integration tools for scoring Real-time Performance
FLEX is ideal for the challenges of short-run production environments that need to synchronize Workforce Skills with rapidly changing Production Schedules and workmix.
ERP/MIS Systems may be powerful tools for planning and monitoring labor requirements on a weekly or perhaps a daily basis, but they often lack real-time visibility and 'Leading Indicators' from operations.
When real-time performance feedback is combined with proven methodologies such as 'Lean' it enables organizations to hit moving Sales targets more reliably, with less effort and less operating costs.
Real-time FLEX Metrics is one cost effective way to extend your existing planning tools and 'Manufacturing Execution Systems' (MES).
Actionable, real-time performance feedback can rapidly transform your organization into a more Profitable and Predictable production source for your Sales group to better leverage. At the same time, these fact-based performance metrics help you create a culture that attracts and retains the skilled labor that your competitors are seeking to hire away.
Standardize for Repeatable Workforce Performance
Repeatability is perhaps the easiest first step towards lower-cost, more predictable operations. Defining work standards and clear performance expectations is just half the battle. What gets measured is actually what gets done. Accurate metrics help accelerated the standardization process.
Numerous best practices are readily available in the public domain, many of which require little if any capital investment:
- Standard Work - a critical concept to becoming more repeatable
- 5S - organize the work place
- FLEX-Workforce Certification - consistently re-enforce and measure Work Standards
Automate Metrics for Real-time Employee Feedback
What gets measured (and rewarded) gets done more frequently. Implementing an effective Performance Measuring system is a key step towards establishing a well managed, 'data driven' Workforce Management process.
- OEE - Overall Equipment Effectiveness: the basis of FLEX real-time Operations Scoring
- Digital Dashboards - highly effective management tools to faster response
- FLEX-Metrics - Automated Operations Metrics & Real-time Alerts
Rewards & Recognition for Workforce Performance
Attracting and retaining a highly skilled and engaged workforce to ensure repeatable peformance and process quality has never been more important to corporate success. Positive re-enforcement is a proven way to increase the frequency of desired behaviors. Having objective, 'fact-based' metrics is a key component of effective employee recognition programs. Numerous techniques and guiding principles for improving workforce performance using rewards and recognition can be found on the web, such as:
- Performance Management Framework - basic concepts
- Behavioral Science - positive re-enforcement & effective Leadership
- FLEX-Rewards - fact-based rewards & recognition